This is the last week for the "early-bird" discounts for Gilbane San Francisco.
For more details about the keynotes and conference sessions visit http://gilbanesf.com
The 2008 CM Pros US Spring summit will take place on June 17, the day before the Gilbane Conference in San Francisco.
Our Publishing Practice released a new report this week: Digital Magazine and Newspaper Editions - Growth, Trends, and Best Practices. This is an interesting study especially because it is not an area covered much, if at all, by other firms. Bill Rosenblatt, who co-authored the report with Steve Paxhia, blogged about the report yesterday. You can download the report at no charge from our new "Research Reports" page.
The new page will be the place to find a listing of our most current reports and studies. You can also find information there about Beyond Search: What to do When Your Enterprise Search System Doesn't Work, by Stephen Arnold, which we released in April (and which is not free - but a great deal!).
We have 5 more reports in the works to be published in the next couple of months, and realized we needed a home for this new series of publications. While you can find most anything on our site with our Google custom search, we have reports going back to 1993, as well as many other types of publications, and thought a new home for current reports would make for a friendlier site.
In case you missed it, we published our latest report, Beyond Search: What to do When Your Enterprise Search System Doesn't Work, by Stephen Arnold, early last week, and it is available at a special introductory price through April 25. More details are at: http://gilbane.com/beyond-search.html, or you can go right to the store at: http://gilbane-store.com/.
We host a number of blogs, some more active than others. One of the least active (although it still gets a surprising amount of traffic) has been our CTO blog. However, I am happy to say that Colin Britton started blogging on semantic technologies yesterday. As a co-founder and CTO of Metatomix he led the development of a commercial product based on RDF - a not very well understood W3C semantic web standard. Colin's first post on the CTO blog starts a series that will help shed a little more light on semantic technologies and their practical applications.
Some of you know that I remain skeptical of the new world "Semantic Web" vision, but I do think semantic technologies are important and have a lot to offer, and Colin will help you see why. Check out his first post and let him know what you think about semantic technologies and what you would like to know about.
Attention: technical writers! In the spotlight next week: the availability of authoring assistance technologies that bring a living, breathing corporate Style Guide into content creation environments. Creating team-authored product support content with consistency and globalization in mind has come a long way. More on that over on the Globalization blog.
Join me on April 9th to discuss the value of translation-oriented authoring with technology provider across Systems, language services provider Argo Translation, Inc., globalization consultant Richard Sikes, and QuadGraphics, a customer reaping the benefits of authoring assistance technology in a FrameMaker environment.
As many of you know, we will be publishing a new report by Stephen Arnold in the next few weeks. The title, Beyond Search: What to do When Your Enterprise Search System Doesn't Work, begs the question of whether there is such a thing as "enterprise search". The title of Lynda's consulting practice blog "Enterprise Search Practice Blog", begs the same question. In the case of content management, a similar question is begged by AIIM - "The Enterprise Content Management Association" (ECM) and the recent AIIM conference.
The debate about whether "enterprise fill-in-your-favorite-software-application" makes any sense at all is not new. The terms "Enterprise Document Management" (EDM) and "Enterprise Resource Planning" (ERP) were first used in the 80s, and, at least in the case of EDM, were just as controversial. We have Documentum to thank for both EDM and ECM. Documentum's original mission was to be the Oracle of documents, so EDM probably seemed like an appropriate term to use. Quickly however, the term was appropriated by marketing pros from many vendors, as well as analysts looking for a new category of reports and research to sell, and conference organizers keeping current with the latest buzzwords (I don't exclude us from this kind of activity!). It was also naively misused by many enterprise IT (as opposed to "personal IT" I suppose) professionals, and business managers who were excited by such a possibility.
ECM evolved when the competition between the established EDM vendors and the fast growing web content management vendors reached a point where both saw they couldn't avoid each other (for market cap as well as user requirement reasons). Soon, any vendor with a product to manage any kind of information that existed outside of (or even sometimes even in) a relational database, was an "ECM" vendor. This was what led AIIM to adopt and try to define and lay claim to the term - it would cover all of the records management and scanner vendors who were their existing constituents, and allow them to appeal to the newer web content management vendors and practitioners as well.
We used to cover the question "Is there any such thing as ECM?" in our analyst panels at our conferences, and usually there would be some disagreement among the analysts participating, but our mainly enterprise IT audience largely became savvy enough to realize it was a non-issue.
Why is it a non-issue?
Mainly because the term has almost no useful meaning. Nobody puts all their enterprise content in a single ECM repository. It doesn't even make sense to use the same vendors' products across all departments even in small organizations. - that is why there is such a large variety of vendors with wildly different functionality at ECM events such as AIIM. The most that you can assume when you hear "ECM vendor" is that they probably support more than one type of content management application, and that they might scale to some degree.
There are many who think it not unreasonable to have a single "enterprise search" application for all enterprise content. If you are new to search technology this is understandable, since you may think simple word or phrase search should be able to work across repositories. But, of course, it is not at all that simple, and if you want to know why see Stephen's blog or Lynda's blog, among others. Both Steve and Lynda are uncomfortable with "enterprise search". Steve prefers the term "behind the firewall search". Lynda sticks with the term but with a slightly different definition, although I don't think they disagree at all on how the term is misused and misinterpreted.
Why use "Enterprise ... Whatever" terms at all?
There is only one reason, and that is that buyers and users of technology use these terms as a shortcut, sometime naively, but also sometimes with full understanding. There is just no getting around the barrier of actual language use. Clearly, using the shortcut is only the first step in communicating - more dialog is required for meaningful understanding.
The Gilbane San Francisco 2008 program is now available, and registration is open. As usual we have had a tough time choosing from among all the possible panelists and presenters. Some speakers have not been notified yet, so we will not publish speaker names for another week or so. We have slightly re-configured the schedule to fit even more sessions in than we had in Boston.
The main conference site is http://gilbanesf.com. Here are the most popular links:
BTW, we will be using gilbanesf08 for tagging purposes.We'll be publishing our special report by Stephen Arnold, Beyond Search: What to do When you're Enterprise Search System Doesn't Work soon - most likely at the beginning of April, and have set-up a page where you can sign-up to be notified when the report will be available at http://gilbane.com/beyond-search.html. There will also be a special price for early orders and we'll be providing that info shortly.
Steve has also set-up a page describing the report at: http://www.arnoldit.com/beyond-search/about-beyond-search.html, and has a blog where he is providing some supplementary material. Also keep an eye on Lynda's blog where she might have some comments while she is doing some editing.
Are you investigating technology for protecting your company's high-value documents and other intellectual property? Is better content security on your company's plate for 2008? Need to know the current state-of-the-art regarding enterprise rights management?
Gilbane Group is conducting a survey of companies that are investigating, adopting, and using rights management solutions for high-value enterprise content (contracts, HR policies, product strategies, regulatory compliance certifications, and so on). The results will be included in our upcoming study on Enterprise Rights Management: Business Imperatives and Implementation Readiness.
We are seeking input from IT, content management, and IT security professionals across multiple industries (excluding consumer media companies, which are outside the scope of this study). Some familiarity with enterprise rights management (ERM) or information rights management (IRM) is necessary (i.e., respondents need to have at least heard of the term).
The survey is online and takes about fifteen minutes to complete. In exchange for participation, qualified respondents will receive the aggregated survey results and the executive summary of the analysis. Respondents who fill out the survey in full and provide a valid email business address are also entered into a random drawing for a free one-hour phone consultation with the Gilbane ERM analyst team. Take the survey now. Contact us if you have any questions about the research or qualifications to take the survey.
SDL continues to execute its growth and expansion strategies with today's announcement that it has acquired Idiom for approximately $22 million US. The current plan is to operate the Idiom business as an autonomous unit under the direction of Idiom CEO Mike Iacobucci.
The acquisition raises all kinds of questions, of course. Idiom is one of the companies with big potential to bring innovation to the language services industry, which has been ripe for change for some time now. More resources to execute could mean more value for customers sooner. Will the Idiom technology (and SaaS offer) reach its full potential as an agent of change under SDL? What about the impact on buyer choice -- how will the acquisition affect companies coming into the market? Stay tuned for analysis of these and other key questions coming out of today's news.
